Racing Baji's Privacy Policy

Racing Baji (racing-baji.com) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe transparency is essential to building a healthy, reliable relationship with our users — and this Privacy Policy is a reflection of that commitment.

This policy applies to the racing-baji.com website, mobile app, and all Racing Baji services. By using our platform, you are considered to have accepted this Privacy Policy. Please take a moment to read it carefully.

This policy outlines what information we collect, how we use it, who we share it with, and the steps we take to keep it safe. Racing Baji's Privacy Policy is built in compliance with applicable Bangladeshi law and international data protection standards.

Racing Baji collects your information in several ways. Some information you provide directly, while other information is collected automatically as you use the platform.

The information you provide at registration is the most critical. It must be accurate and truthful. Providing false details may cause account verification to fail and result in suspension of services.

Racing Baji uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or unethical reasons. Here's how we use your information:

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• KYC & Legal Compliance: To verify age, confirm identity, and comply with applicable laws.
• Customer Support: To respond to your complaints, questions, or requests.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To fix platform bugs and roll out new features.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Promotional Communications: To send you bonus and offer notifications, with your consent.

Racing Baji will never use your data in a way that works against you or that isn't covered by this policy. You will be notified in advance of any new purposes for which your data may be used.

Racing Baji never sells your personal information. However, it may be shared in certain specific circumstances — always in your best interest and in accordance with legal requirements.

• Payment Processor: Solely to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Agencies: With authorized verification agencies to complete the KYC process.
• Regulatory Authority: In compliance with legal orders from government or regulatory authorities.
• Law Enforcement: When required by court order or for investigative purposes.
• Technology Partners: Technology companies whose services support platform operations (server hosting, analytics).

Any third party with whom data is shared is held to the same privacy standards as Racing Baji. We ensure they are committed to protecting your information.

Cookies are small text files stored in your browser or device. When you visit the Racing Baji website, various types of cookies are used.

• Essential Cookies: To maintain login sessions and ensure security. Without these, the website cannot function properly.
• Performance Cookies: To understand which pages are visited most and how quickly the site loads.
• Functional Cookies: To remember your language preferences and theme settings.
• Analytics Cookies: To analyze overall user behavior and improve the site.

Most browsers give you control over cookies. You can disable them if you wish, though doing so may affect how some features on the site work. Racing Baji does not use any tracking or profiling cookies that compromise your privacy.

Racing Baji employs industry-standard security technologies and practices to protect your personal information. Key pillars of our security:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — advanced hashing algorithms are used instead.
• Two-Factor Authentication: 2FA is available to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Advanced firewalls are active to prevent unauthorized access to our servers.
• Regular Security Audits: Third-party experts regularly audit and test our systems.
• Staff Training: All staff with access to data have received privacy policy training.

Please keep in mind — no system on the internet can guarantee 100% security. While Racing Baji takes every measure to protect your data, keeping your password confidential and reporting any suspicious activity is your responsibility too.

Racing Baji believes every user should have full control over their own data. Here are the rights you have regarding your information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You may object to your information being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, email us at support@racing-baji.com. We will respond to your request within 30 business days. In certain cases, legal obligations may prevent us from deleting or sharing specific data — if so, we will explain why.

Racing Baji is strictly for individuals aged 18 and above. We do not knowingly collect or store personal information from anyone under 18.

Age verification is mandatory at registration. If a minor has created an account using false information, the account will be immediately closed and all associated data deleted once this comes to our attention.

Racing Baji's platform uses certain third-party services such as payment gateways and analytics tools. These services operate under their own privacy policies, and Racing Baji is not responsible for those policies.

We work only with trusted, reputable technology partners and ensure they comply with international data protection standards. That said, we recommend reading the privacy policy of any third-party service before using it.

Racing Baji may update this Privacy Policy from time to time. When significant changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email.
• Notifications may be shown when you log in to the platform.

Continued use of Racing Baji after any changes have been made will be treated as your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.

• Email: support@racing-baji.com
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 24–48 hours

To raise a data protection concern, Help Center page as well. We take every concern seriously.